General Agreements

General Terms and Conditions for all deliveries from, Bisingen in the context of the offer.

1. conclusion of contract

The contract is only concluded with the acceptance of the order, the acceptance of the order is made by sending an order confirmation (eg by e-mail).

2. Contract partner

contract partner of the customer is exclusively the company, owner: Marcel Schäfer, represented by her managing director, Sudetenstr. 6, 72406 Bisingen, Germany.

3. Offers

Our offers, including price and delivery, are always subject to confirmation and non-binding, unless otherwise agreed in writing.

4. Prices

The prices at the time of ordering are always valid. The prices are shown in Euro including the valid German value added tax. For bulk buyers, special offers may be made on request.

5. Delivery

The delivery is ex warehouse Bisingen, or the responsible delivery warehouse. The delivery takes place within Germany from an order value of 100.- Euro (incl. VAT) free of shipping costs. Otherwise, shipping costs of 3.95 euros within Germany. For foreign orders additional freight costs will be charged. For deliveries to countries of the European Union (EU countries) the currently valid value added tax of the Federal Republic of Germany applies. For non-EU countries the order value will be reduced by the German value added tax. The import turnover tax typical for the country is to be borne by the customer.

6. Shipping

Dispatch is at our best discretion. The shipping risk is transferred to the customer as soon as the shipment has left the distribution warehouse, even if freight-free delivery has been agreed.

7. Exchange and return

Products with individual name or number imprint (= personalization) are excluded from the exchange or return. Before returning the goods, you should contact by e-mail ( or telephone (+49 - 07476 - 9466360) to agree on the specific processing modalities.

8. Delivery dates

delivery dates are non-binding. They will be adhered to as much as possible. The delivery period begins on the day on which the final details for the execution of the order come into our possession. In all cases of force majeure, we are entitled to postpone the delivery in whole or in part until the fault has been rectified or the order cancelled. After the hindrance has ceased to exist, we shall be entitled to demand acceptance. The buyer shall in no case be entitled to claim damages due to late delivery, cancellation of the order or subsequent delivery.

9. Reservation of title

The delivered goods shall remain our property until full payment of all our claims within the scope of the business relationship including all ancillary claims (payment by cheque or bill of exchange until their redemption), if applicable until fulfilment of all our claims from a current account relationship existing with the buyer. Access by third parties to goods subject to our retention of title or claims to which we are entitled shall be notified to us without delay. The buyer must also inform us if an application for the opening of composition or bankruptcy proceedings has been filed against the assets or if such proceedings have been opened.

10. Terms of payment

The customer has the possibility to choose between the following methods of payment:

  • Prepayment
  • Cash on delivery
  • Credit card
  • Paypal

Our deliveries are net payable, unless another payment method is expressly confirmed by us. In the event of exceeding the payment deadline, the interest charged by the bank will be invoiced without any special notice of default being required. Withholding of payments for any reason or

* incl. tax, plus shipping

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